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SHAREPOINT SOLUTION MANAGER

My client has a requirement for an experienced Sharepoint Solution Manager to join their project.


The Service Owner (Service Owner/SO, sometimes referred to as Product Manager) is the person accountable for the Service across The SO is the single point of contact and must ensure that the Service is well-balanced (business value vs. cost vs. quality), creates Service Roadmaps and leads the change management of the Service.

The SO for O365 SharePoint drives the strategy and vision for the platform. The role manages technical, functional and business requirements for the platform. The role establishes and maintains partnerships among key stakeholders from Business, local IT organization, implementation partner and Cloud service provider to define the O365 SharePoint strategy and experience.


Tasks:

·The SO works directly with business owner to drive the O365 program from initiation through delivery.

·Work closely with program/process owners to identify business change and drive the consensus necessary to adopt a manageable change strategy.

·Manage the SharePoint program and projects involving multiple parties/organizations with conflicting agendas and business priorities.

·Lead cross-organization project teams towards targeted and scheduled outcomes

·Develop, maintain, and manage project requirements, plans, timeline, issues, risks and challenges. Support business owners to drive the O365 program and multiple projects.

·Ensures daily operational support for O365 collaboration services on 2nd level and 3rd level support.

·Establish a service reporting for O365 Collaboration services and recommend service improvement.


Profile:

  • Strong experience working directly with customers and clients to deploy and drive adoption of new products
  • Excellent program management/project management skills.

·Brings proven expertise of managing an O365 SharePoint platform from an IT/Admin standpoint.

  • Skills: 4-8 years of Microsoft program management experience.
  • Proven experience in Service Delivery
  • Promote best practice concepts in all areas of solution design
  • Ability to work independently and efficiently, managing timelines and expectations, and producing high-quality deliverables (documentation, presentations, proof-of-concepts, etc.)
  • Solid interpersonal skills, positive contributor to team chemistry and relationship with business partners.
  • Solid reporting and presentation skills.
  • Bachelor's degree required, Master's degree desired.
  • Languages: English & German

Please email your CV to info@lcaconsulting.ie

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